Privacy Policy
Effective date: May 24, 2026
Last updated: May 24, 2026
This Privacy Policy describes how Jointsoaeco.ddd (“we,” “us,” “our”) collects, uses, discloses, and protects personal information when you visit https://jointsoaeco.world (the “Site”) or contact us. We are based in the United States (Mission, Kansas) and designed this Policy to meet common U.S. federal expectations and state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and similar laws in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states where applicable.
If you are located outside the United States, including the European Economic Area or United Kingdom, additional rights may apply under local law. See Section 15.
1. Who We Are (Business Contact)
For purposes of U.S. state privacy laws, we act as the business (or “controller” where that term applies) responsible for personal information on this Site:
Business name: Jointsoaeco.ddd
Postal address: 5340 Johnson Dr, Mission, KS 66205, United States
Email: chat@jointsoaeco.world
Phone: +1 (913) 219-9510
To submit a privacy request, use the email above with the subject line “Privacy Request” and tell us which right you wish to exercise. We will verify your request as required by law.
2. Notice at Collection (What We Collect)
We may collect the following categories of personal information:
| Category | Examples | Source |
|---|---|---|
| Identifiers | Name, email address, IP address | You (contact form); automatic (logs) |
| Customer records | Messages you send us | You |
| Internet / device activity | Pages viewed, browser type, referring URL, timestamps | Automatic |
| Geolocation (approximate) | City/region inferred from IP | Automatic |
| Preferences | Cookie consent choices stored in your browser | You |
We do not intentionally collect Social Security numbers, government ID numbers, precise geolocation, financial account numbers, health diagnoses, or other sensitive personal information as defined under California law. Please do not send sensitive data through our contact form.
3. How We Use Personal Information
We use personal information for these business purposes:
- Respond to your inquiries and provide customer support.
- Operate, maintain, secure, and improve the Site.
- Understand aggregated usage if you opt in to analytics cookies (see Cookie Policy).
- Comply with law, enforce our Terms of Use, and protect rights and safety.
- Maintain records of consent for cookies and form submissions.
We do not use personal information for automated decision-making that produces legal or similarly significant effects.
4. How Long We Keep Information
- Contact form data: up to 24 months, unless needed longer for legal claims or your ongoing request.
- Server and security logs: typically 30–90 days.
- Cookie consent records (browser/local storage): up to 12 months, then refreshed when you make a new choice.
- Analytics data (if enabled): per vendor documentation, often 14–26 months in aggregated form.
When retention ends, we delete or de-identify information where feasible.
5. Disclosures of Personal Information
We may disclose personal information to:
- Service providers (processors) such as hosting, email delivery, security, and analytics vendors—only as needed to perform services for us under contractual confidentiality and security obligations.
- Legal and safety recipients when required by law, subpoena, or to protect users, the public, or our rights.
- Business transfers in connection with a merger, acquisition, or asset sale, with notice where required by law.
6. Sale, Sharing, and Targeted Advertising
We do not sell your personal information for money. We do not share your personal information for cross-context behavioral advertising (often called “targeted advertising” under state laws) in exchange for money or other valuable consideration.
If our practices change, we will update this Policy and provide a clear opt-out mechanism before any sale or sharing occurs.
Some browsers send Global Privacy Control (GPC) signals. Where required by law, we treat an enabled GPC signal as a request to opt out of sale/sharing. You may also use our Your Privacy Choices page or email us to opt out.
7. Cookies and Similar Technologies
We use cookies, local storage, and similar tools as described in our Cookie Policy. Non-essential cookies are placed only after you choose Accept All or enable categories in Cookie Settings.
8. Security
We use reasonable administrative, technical, and physical safeguards—including HTTPS, access limitations, and vendor due diligence—to protect personal information. No website or transmission is completely secure; we cannot guarantee absolute security.
9. Your U.S. State Privacy Rights
Depending on where you live, you may have some or all of the rights below. We will not discriminate against you for exercising these rights.
9.1 California Residents (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collected, used, disclosed, and sold or shared (we do not sell/share as defined above).
- Delete personal information we hold about you, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of sale/sharing and limit use of sensitive personal information (not applicable today because we do not sell/share or use sensitive PI as defined).
- Access specific pieces of information in a portable format, where applicable.
How to submit a request: use Your Privacy Choices or email chat@jointsoaeco.world with “California Privacy Request.” We will verify your identity (and authorized agent authority, if applicable) before responding.
Response time: we aim to respond within 45 days, with one extension of up to 45 additional days when permitted, and we will explain the reason for any extension.
Appeals: if we deny your request, you may appeal by replying to our decision email within a reasonable time. If still unresolved, California residents may contact the California Privacy Protection Agency at cppa.ca.gov.
Shine the Light: California Civil Code § 1798.83 allows certain customers to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing.
9.2 Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Similar States
Residents of states with comprehensive privacy laws may have rights to access, delete, correct, obtain a copy of personal data, and opt out of targeted advertising, sale, or certain profiling. Because we do not sell personal information or engage in profiling for legal/similar effects, many opt-out rights may not apply to our current practices.
Submit requests to chat@jointsoaeco.world. If we deny a request, you may appeal by replying “Privacy Appeal” within 30 days of our response. For Virginia residents, you may also contact the Virginia Attorney General. For Colorado residents, contact the Colorado Attorney General.
9.3 Other U.S. States
We honor applicable privacy rights in other states as they take effect. Contact us to exercise rights available in your state.
10. Authorized Agents
You may designate an authorized agent to submit a request on your behalf where your state law allows. The agent must provide proof of authorization (e.g., signed permission) and we may still verify your identity directly.
11. Children’s Privacy (COPPA)
The Site is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we collected information from a child under 13, contact us and we will delete it promptly.
12. Marketing Communications
We do not send promotional email unless you ask us to or we have your consent. You can opt out of future marketing messages by using the unsubscribe link in any email or by contacting us.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change. Material changes may be posted on the Site before they take effect. Continued use after the effective date means you accept the updated Policy, to the extent permitted by law.
14. Visitors From Outside the United States
The Site is hosted and operated in the United States. If you access the Site from another country, your information may be processed in the U.S. and other countries where our service providers operate, which may have different data protection rules than your home country.
For EEA/UK visitors, where GDPR applies we may rely on: consent (cookies/marketing), contract (responding to your requests), legitimate interests (site security and improvement), and legal obligation. You may have rights to access, rectification, erasure, restriction, portability, objection, and complaint to a supervisory authority. Contact us to exercise those rights.
15. Contact Us
Questions or privacy requests:
Jointsoaeco.ddd
5340 Johnson Dr, Mission, KS 66205, United States
chat@jointsoaeco.world
+1 (913) 219-9510